You can export data from your Slack workspace or Enterprise organization.

Step 1: Notify Greenboard

Please email [email protected] to let us know you'll be sending data exports. If helpful, we’re happy to schedule time with you to assist with the initial setup and walk you through the periodic upload process outlined in step 3.

Step 2: Export data

Org Owners can contact the Slack Support team to request a data export for the following 3 options:

• Option 1: Custom data export
  Choose which data to export by conversation type, member, or for a specific workspace, in either JSON or text file format.

• Option 2: All channels and conversations
  For legal and regulatory compliance, export messages and file links from public channels, private channels, and DMs in JSON format.

• Option 3: Channel audit
  Export a CSV list of channels and their details for migration planning or other workspace management needs.

Export data from your org

1. From your desktop, click your organization name in the sidebar.

   

2. Select Tools & settings from the menu, then click Organization settings.

3. Click Security in the left sidebar, then select Exports.

4. Click Export next to an export option, then select its scope, parameters, and format, if applicable.

5. Click the button to start the export. We'll send you an email once your export file is ready.

6. Open the email and click Visit your workspace's export page.

7. Click the Downloads tab.

8. Next to your export, click Download to access the ZIP file.

Step 3: Upload Slack Data to Greenboard

1. Customer support will give you a secure upload link.