Pershing

Last updated: August 15, 2025

Greenboard currently supports connection to Pershing InfoDirect through our partnership with MorningStar. To establish the connection, please follow these steps:

Feed access pre-requisites:

  • Advisors must be registered on the Pershing Advisory Solutions (PAS) platform

Step 1: Request the setup for a User ID for daily file access from Pershing’s InfoDirect platform.

Contact details:

  • For advisors registered directly with Pershing Advisor Solutions (PAS)

    • Reach out to your Pershing Account Manager or Home Office

  • For advisors registered through an Introducing Broker Dealer (IBD)

    • Reach out to your contact at the IBD

  • Pershing's Technology Help Desk is also available for these requests at (888) 878-3142 or (732) 662-2150.

Step 2: Request the following files:

Files to request:

Account TypeFiles

Brokerage

  • ACCF-ACCT - Customer Account Information

  • HLDR-HLDU - Holder Information

  • GCUS - Global Customer Position

  • ECMB - Expanded Cash Management Money Fund Balances

  • ISCA - Security Description

  • GACT - Global Bookkeeping Activity

  • POTL - Portfolio Open Tax Lots

  • PTLD - Portfolio Tax Lot DispositionsACCT/ACCF (accounts)

Bank Custody

  • ACCF-ACCT - Customer Account Information

  • HLDR-HLDU - Holder Information

  • GCS1 - Global Customer Position

  • FUNB - Expanded Cash Management Money Fund Balances

  • ISCA - Security Description

  • GAC1 - Global Bookkeeping Activity

  • POT1 - Portfolio Open Tax Lots

  • PTL1 - Portfolio Tax Lot Dispositions

Step 3: Once the setup is complete, Pershing will provide you with your InfoDirect access credentials.

Step 4: Share the credentials with the Greenboard team. We will use these to authorize the feed in Morningstar.

Feed credential details

  • Username: Provided by Pershing

  • Password: Provided by Pershing

For detailed instructions on how to link accounts once you have your feed credentials, please refer to the following training video: Linking Accounts and Credentials with Direct Feeds

Additional Feed Information

Newly added accounts to the Pershing feed will update after the next weekly full refresh file, typically posted on Saturdays. After this, new accounts will update daily as usual.