Pershing

Last updated: June 12, 2026

Greenboard currently supports connection to Pershing InfoDirect through our partnership with MorningStar. To establish the connection, please follow these steps:

Feed Access Pre-Requisites

Advisors or their Introducing Broker Dealer (IBD) must be registered on the Pershing Advisory Solutions (PAS) platform.

Advisors must have access to respective accounts via Pershing InfoDirect and required files.

  • If you do not have access to Pershing InfoDirect and the required files, please contact our Support team to discuss potential alternative aggregation options.

Step 1: Contact your Pershing Advisor Solutions Account Manager/Home Office or IBD to request the setup of a User ID for accessing daily files through Pershing’s InfoDirect platform.

Contact details:

  • For advisors registered directly with Pershing Advisor Solutions: Contact your Pershing Account Manager or Home Office.

  • For advisors registered through an Introducing Broker-Dealer (IBD): Contact your IBD representative.

  • Pershing's Technology Help Desk is also available for these requests at (888) 878-3142 or (732) 662-2150.

Step 2: Request the following files:

Files to request:

Account TypeFiles

Brokerage

  • ACCF-ACCT - Customer Account Information

  • HLDR-HLDU - Holder Information

  • GCUS - Global Customer Position

  • ECMB - Expanded Cash Management Money Fund Balances

  • ISCA - Security Description

  • GACT - Global Bookkeeping Activity

  • POTL - Portfolio Open Tax Lots

  • PTLD - Portfolio Tax Lot DispositionsACCT/ACCF (accounts)

Bank Custody

  • ACCF-ACCT - Customer Account Information

  • HLDR-HLDU - Holder Information

  • GCS1 - Global Customer Position

  • FUNB - Expanded Cash Management Money Fund Balances

  • ISCA - Security Description

  • GAC1 - Global Bookkeeping Activity

  • POT1 - Portfolio Open Tax Lots

  • PTL1 - Portfolio Tax Lot Dispositions

Step 3: Once the setup is complete, Pershing will provide you with your InfoDirect access credentials.

Step 4: Share the credentials with the Greenboard team. We will use these to authorize the feed in Morningstar.

Feed credential details

  • Username: Provided by Pershing

  • Password: Provided by Pershing

    • Please make sure this is not a temporary password, as this will not work to authorize the feed.

Additional Feed Information

Newly added accounts to the Pershing feed will update after the next weekly full refresh file, typically posted on Saturdays. After this, new accounts will update daily as usual.